Hi Sam,
Hope your week is going well. Just a friendly reminder that invoice #1042 for $1,250 was due on June 2. You can pay here: Pay invoice.
If it's already on its way, thank you, and please ignore this.
Alex
Polite reminders go out automatically when an invoice is late. They stop the moment your client pays or replies.
Then from $99/mo. No cost and no obligation during the pilot.
Works with Stripe. QuickBooks, FreshBooks and Xero coming soon.
Set it up once. After that, you only hear about what needs you.
Keep invoicing the way you do now.
Nothing goes out until you say so.
Only replies, disputes and Day 21 invoices come to you.
Your own dashboard: every invoice, every reminder, one place.
Example data. Every name and amount shown is made up.
Short, friendly notes in your voice, sent in your name. Example uses a fictional client.
Hi Sam,
Hope your week is going well. Just a friendly reminder that invoice #1042 for $1,250 was due on June 2. You can pay here: Pay invoice.
If it's already on its way, thank you, and please ignore this.
Alex
Sam at Brightline hasn't paid or replied after three reminders (Days 3, 7 and 14). $1,250, 21 days past due.
Follow-ups are paused. You might call Sam, offer a payment plan, or let it rest. Reply with what you'd like to do.
Northreturn
Want templates you can send yourself? Get the free Past-Due Email Kit.
Start with a free 30-day pilot. If it works for you, pick the plan that fits.
For steady invoice volume
One flat monthly price for up to about 50 active invoices.
For freelancers, consultants and agencies
+ 10% of recovered past-due cash
The 10% is charged once per recovered invoice, only on invoices already past due when follow-ups start. Never on invoices paid on time.
For busier books
For higher invoice volume, with SMS follow-ups as soon as they launch.
You have $8,000 overdue on the Pay-for-results plan, and $5,000 of it comes back this month. Your bill for the month is $599.
Every plan starts with a free 30-day pilot. No cost and no obligation.
No. Messages are short, polite and signed with your name. During your pilot you approve every one before it goes out. After that you choose: keep approving, or let them send on schedule. There are only three reminders over two weeks, with no threats and no collections language.
No. On the Pay-for-results plan, the 10% is charged once per recovered invoice. It only applies to invoices that were already past due when follow-ups started, and never to invoices paid on time.
Follow-ups stop when they pay or reply. A payment shows up in your invoicing tool, and a reply like "already paid" is flagged to you to confirm.
Only what follow-ups need: invoice numbers, amounts, due dates, payment status and client contact details, with read-only access wherever your invoicing tool offers it. We never sell your data or use it for advertising. Your clients hear only about your invoices, in messages you've approved. You can disconnect any time and ask us to delete your data by emailing [email protected]. If you don't continue after the pilot, access is removed and your data is deleted within 30 days. Details are in our Privacy Policy.
Works with Stripe. QuickBooks, FreshBooks and Xero coming soon. Tell us your tool in the pilot request and we'll confirm it's ready before you start. You keep invoicing exactly the way you do now.
For 30 days, Northreturn follows up on your overdue invoices at no cost. Setup takes about 30 minutes: one short call and one review of your messages. At the end you get a report of what came back and decide whether to continue.
Three quick answers. We'll reply by email to set things up.
Prefer plain email? Write to [email protected]